Authored By: Sarah
11 Jul 2024

 Health Intelligent Virtual Assistant Market to grow by USD 10683.5 million between 2024-2028

According to a research report “ Health Intelligent Virtual Assistant Market” by Technology (Speech recognition, Text-to-speech, Voice recognition) Product (Chatbots, Smart speakers) Geography (North America, Europe, APAC, South America, Middle East and Africa)- Global Forecast to 2028 published by Technavio, the market size is estimated to grow by USD 10683.5 million at a CAGR of  54.16% during the forecast period. In the burgeoning healthcare sector, IT-driven processes are spearheading a digital transformation. This shift is fueling the adoption of health intelligent virtual assistants, such as chatbots. Leveraging smartphones and the Internet's global reach, these assistants streamline healthcare service delivery and ensure secure patient data management. Furthermore, they open new revenue streams for stakeholders. The proliferation of connected healthcare services via wearable devices and sensors is intensifying the demand for advanced technologies, including health intelligent virtual assistants..

Browse market data tables, figures, and in-depth TOC on “Health Intelligent Virtual Assistant Market” by Technology (Speech recognition, Text-to-speech, Voice recognition) Product (Chatbots, Smart speakers) Geography (North America, Europe, APAC, South America, Middle East and Africa) Global Forecast to 2028.

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By Technology, the Speech recognition segment is projected to dominate the market size in 2024.

In the burgeoning Health Intelligent Virtual Assistant (HIVA) market, AI-driven solutions are revolutionizing patient care. These virtual assistants function as 24-hour care providers, catering to the growing demand for follow-up care, particularly for those with chronic diseases. By offering personalized care with efficiency, HIVAs significantly boost consumer satisfaction. Key features include medication reminders, diet suggestions, virtual doctor consultations, common health issue assistance, and physician consultation alerts. Leading vendors like Microsoft and Ada are investing in advanced conversational systems to maximize patient engagement.

By Product, Chatbots  segment is expected to hold the largest market size for the year 2024.

In the realm of business communication, Health Intelligent Virtual Assistants (HIVAs) leverage advanced speech recognition technology to transcribe and process verbal commands. This technology, which converts spoken words into digital text, underpins applications such as automated customer services, hands-free computing, and medical transcription. HIVAs employ both speaker-dependent and speaker-independent systems, catering to various industries, including healthcare, where they streamline operations, ensure compliance, and enhance patient care through ML and NLP algorithms. The global market for HIVAs is poised for significant growth, with speech recognition systems becoming a standard in many phone networks and telephonic applications.

North America is forecasted to hold the largest market size by region in 2024.

In the dynamic business landscape, the Health Intelligent Virtual Assistant (HIVA) market is experiencing significant growth. HIVAs are revolutionizing healthcare delivery by providing personalized, data-driven solutions to manage and improve patient health. Leveraging advanced technologies like artificial intelligence, machine learning, and natural language processing, HIVAs offer real-time health monitoring, medication management, and virtual consultations. This market trend is set to disrupt traditional healthcare models, enhancing patient engagement, and optimizing resource utilization.

The Health Intelligent Virtual Assistant Market growth and forecasting report also includes detailed analyses of the competitive landscape of the market growth and forecasting and information about 20 market companies, including:

  • Ada Health GmbH
  • Babylon Healthcare Services Ltd.
  • Buoy Health Inc.
  • CodeBaby LLC
  • CSS Corp.
  • eGain Corp.
  • HealthTap Inc.
  • Infermedica Sp. z o.o.
  • Kognito Solutions LLC
  • MedRespond
  • Microsoft Corp.
  • Orbita Inc.
  • PACT Care BV
  • Corp.
  • True Image Interactive Inc.
  • Verint Systems Inc.
  • Virgin Pulse Inc.

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Research Analysis Overview

In the rapidly evolving healthcare sector, Intelligent Virtual Assistants (IVAs) powered by Voice Recognition, Text-to-Speech, and Speech Recognition technologies are revolutionizing patient care. These advanced systems employ Automation to streamline processes in Contact Centers, reducing wait times and enhancing patient experience. IVAs, equipped with Machine Learning and Deep Neural Networks, can identify and respond to Depression and Loneliness in patients, offering Therapy and emotional support. Smart Speakers and Chatbots are popular IVA applications, enabling seamless interaction and access to healthcare information. In the Healthcare domain, IVAs are transforming patient care, making it more accessible, efficient, and personalized.

Market Research Overview

In the rapidly evolving Health Intelligent Virtual Assistant market, IT and Telecom companies are leveraging advanced technologies such as Voice Recognition, Text-to-Speech, and Speech Recognition to develop AI-assisted chatbots for various applications. These virtual assistants are increasingly being adopted by healthcare providers and institutions to cater to the needs of US adults dealing with chronic diseases, depression, and loneliness. Deep learning, Machine Learning, and Deep Neural Networks are being employed to enhance the capabilities of these chatbots, enabling them to provide medical counseling and even assist in managing prescriptions. Smartphones and smart speakers are becoming the preferred platforms for accessing these services, making healthcare more accessible and convenient. Providers are integrating these virtual assistants into their systems to automate routine tasks, freeing up time for healthcare workers to focus on more complex cases. Companies like Whole Foods are also exploring the use of these virtual assistants to enhance customer experience. The future of healthcare is undeniably intelligent and virtual.


Technavio Research
Jesse Maida
Media & Marketing Executive
US: +1 844 364 1100
UK: +44 203 893 3200

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