Authored By: Sarah
15 Oct 2024

Latest News:- UC Market: Large enterprises is expected to lead the End-user segment during 2024-2028

UC Market to grow at a CAGR of 16.07% during 2024-2028

The UC Market is expected to grow at a CAGR of 16.07% during 2023 and 2028. During this period, the market is also expected to show a growth of USD 67.07 billion. Cloud-based Unified Communications (UC) solutions provide businesses with the flexibility to adapt to evolving requirements through scalability. Organizations can effortlessly adjust their communication infrastructure to match user demands, making it an ideal choice for businesses with fluctuating workloads. This scalability eliminates the necessity for substantial upfront investments in hardware, allowing businesses to save on capital expenditures. Moreover, the pay-as-you-go model enables cost efficiency, which is particularly attractive to small and medium-sized enterprises (SMEs), enabling them to access advanced communication tools without a significant initial financial burden. 

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The Large enterprises subsegment is expected to dominate the End-user segment during the forecast period 

Technavio analysts predict that the Large enterprises subsegment will lead the End-user segment during 2024 and 2028 In today's business landscape, Unified Communications (UC) solutions have become indispensable tools for large enterprises. By utilizing Voice over Internet Protocol (VoIP) and advanced voice calling features, UC platforms enable employees to make and receive calls over the Internet, significantly reducing communication expenses. Furthermore, high-definition video conferencing facilitates virtual meetings, remote collaboration, and connects teams across diverse locations. Instant messaging tools promote real-time communication and collaboration, while document management and collaboration integrations allow teams to share files, edit documents, and work together seamlessly. Additionally, UC systems provide present indicators, displaying the availability status of employees, ensuring efficient communication and collaboration within the organization.

Here are the various ways based on which the market is segmented: 

  • End-user
    • Large enterprises
    • SMEs
  • Deployment
    • On-premises
    • Hosted
  • Geography
    • North America
    • Europe
    • APAC
    • South America
    • Middle East and Africa

Reasons to Purchase the Global UC Market Market Research Report by Technavio. What is in it for you?

  • Wealth of Experience: Technavio is an established name in the world of market research. It holds an expertise of more than 20 years in the field, has published 21,000+ reports thereby extensively covering the area in various industries and range of regions
  • Insight into Current Market Trends: Our research reports provide our readers insights into the latest market intelligence, competitor strategies, market trends, changes taking place in the industry and customer preferences, forecasted market opportunities that influence them to make better business decisions
  • High ROI with Extensive Hands-on Research: Technavio is renowned for offering personalized market research reports as per unique business needs, delving deep into specific markets, product segments and demographics. Additionally, it is also well-known for providing high return on investments through its wide collection of data at pocket-friendly rates

There are several factors that are causing the market to flourish development of open platforms and interoperability

Learn which are the obstacles that the market is experiencing in the way of its growth by accessing the free PDF report

Research Analysis Overview

The Unified Communications (UC) market is experiencing significant growth as businesses undergo digital transformation and adopt hybrid cloud infrastructure for their Unified Communications and Collaboration (UCC) needs. This shift is particularly prevalent in the government sector, where e-discovery and secure communication are paramount. Telecommunications companies are at the forefront of this trend, offering UCaaS solutions that provide a single platform for telephony systems, video communications, and real-time data sharing. Large enterprises and SMEs alike are benefiting from UCaaS, enabling work-from-home facilities and improving decision-making through AI-driven insights. Telephony systems have evolved beyond voice calls to include messaging, video conferencing, and screen sharing, while video communications have become essential for maintaining customer relationships. Operating expenses are reduced through cloud-based solutions, while revenues increase through enhanced productivity and customer engagement. UCaaS solutions offer scalability and flexibility, making them an attractive option for businesses of all sizes. As the market continues to grow, we can expect further innovations in UC technology, including advanced analytics and automation.

Market Research Overview

According to Technavio, the global Unified Communications (UC) market is a segment of the larger Global Communications Equipment Market, which falls under the Information Technology sector. This market encompasses the revenue generated from the sales of communication equipment, broadcasting equipment, and telecommunication equipment, as well as investments made by service providers to enhance their communication infrastructure. Notably, this market scope excludes the revenue earned by cellular phone manufacturers, which are classified under the Technology Hardware, Storage and Peripherals sub-industry. Technavio's calculation of the Global Communications Equipment Market size includes manufacturers of enterprise networking products, such as LANs, WANs, routers, telephones, switchboards, and exchanges, as well as communications infrastructure or telecom equipment.

The UC Market is experiencing significant growth, fueled by the development of open platforms and interoperability. Industries are leveraging the products belonging to the market for customer engagement, transactional notifications, and promotional offers.

Contacts

Technavio Research
Jesse Maida
Media & Marketing Executive
US: +1 844 364 1100
UK: +44 203 893 3200
Email: media@technavio.com
Website: www.technavio.com/

 

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