Service Robotics Market Analysis 2024-2028
The service robotics market is projected to grow by USD 90.41 billion at a CAGR of 30.25% between 2023 and 2028. The market's growth is fueled by increasing demand for robotic automation across industries such as healthcare, hospitality, manufacturing, and retail to improve productivity and efficiency. Additionally, government funding and incentives are driving adoption. However, the high cost of service robotics remains a significant challenge. Despite this, technological advancements and increasing affordability are expected to support further market expansion.

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Market Segmentation
By Application
- Professional Robots
- Personal Robots
By Environment
By Geography
- APAC
- Europe
- North America
- Middle East and Africa
- South America
By Application Insights
The professional robots segment is expected to witness significant growth during the forecast period. The adoption of IoT and AI in professional robots is transforming industries.
- In healthcare, AI-driven robots help reduce hospital-acquired infections (HAIs) through autonomous disinfection robots and medication delivery robots.
- Regulations ensure user-friendly interfaces, enabling robots to operate safely in hospitals and other uncontrolled environments.
- Drones equipped with Wi-Fi, Super Wi-Fi, and natural language processing are widely used in aerial photogrammetry, surveying and mapping, filmmaking, photography, and food delivery.
- Navigation and motion planning technologies allow robots to perform tasks in complex environments like construction sites and staircases.
Government agencies such as the European Space Agency are funding humanoid robots, exoskeletons, agricultural robots, and inspection robots for industries like construction, manufacturing, and mining. The rise of 5G networks and AI-powered processors will further accelerate the adoption of professional robots across industries.
Market Dynamics
Drivers
- Growing demand for robotic automation processes
- AI-powered service robots are revolutionizing industries.
- In healthcare, robots combat HAIs by disinfecting hospitals and monitoring patients.
- Regulations are shaping user interfaces for safe operation in hospitals, construction sites, and universities.
- Drones with Wi-Fi and Super Wi-Fi are used in photogrammetry, mapping, and food delivery.
- Government-funded robots like humanoid robots, exoskeletons, and construction robots are being developed for 3D data collection and inspection tasks.
- Agricultural robots and inspection robots are becoming increasingly popular.
Trends
- Government support for robotics
- IoT, AI, and 5G-powered robots are driving market expansion.
- Robots are reducing HAIs in hospitals by improving navigation and motion planning.
- Drones with AI-powered features are being used in surveying, mapping, and filmmaking.
- Government agencies like the European Space Agency and the Department of Transportation are funding professional UAVs and service robots.
- Construction robots, humanoid robots, and inspection robots are enhancing efficiency in multiple industries.
Challenges
- High cost of robotic systems
- Advanced technologies like AI, IoT, and natural language processing increase costs.
- Autonomous delivery robots require complex motion planning systems, adding to expenses.
- Drones and UAVs for photogrammetry and 3D mapping demand significant investment.
- Government funding is critical for expanding service robotics in professional sectors.
- High costs limit adoption in emerging markets, making affordability a major concern.
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Key Players
- YUJIN ROBOT Co. Ltd.
- Electrolux Group
- AMP Robotics Corp.
- Blue Ocean Robotics
- Cyberdyne Inc.
- Daifuku Co. Ltd.
- Diligent Robotics Inc.
- Exyn Technologies
- Guangzhou XAG Co. Ltd.
- Harvest CROO Robotics LLC
- Intuitive Surgical Inc.
- iRobot Corp.
- Kongsberg Gruppen ASA
- Northrop Grumman Corp.
- Samsung Electronics Co. Ltd.
- Singapore Technologies Engineering Ltd.
- SoftBank Group Corp.
- Starship Technologies Inc.
- SZ DJI Technology Co. Ltd.
- Tetra Laval SA
Recent Developments
- November 2024 – iRobot launched a new line of autonomous cleaning robots featuring AI-driven navigation and self-emptying bins for both residential and commercial applications.
- October 2024 – ABB Robotics introduced a healthcare service robot designed for medication and supply delivery in hospitals, aiming to reduce workloads and improve operational efficiency.
- September 2024 – LG Electronics unveiled a retail-focused AI-powered robot to assist customers and manage inventory, enhancing customer service experiences.
- August 2024 – SoftBank Robotics expanded its product portfolio with a humanoid service robot to aid elderly individuals at home, offering medication reminders and emergency alerts.