Authored By: Sarah
11 Jul 2024

 Hotel and Hospitality Management Software Market Size to grow by USD 1.27 billion between 2024-2028

According to a research report “ Hotel and Hospitality Management Software Market” by Deployment (Cloud-based, On-premises) Application (Business hotels, Heritage and boutique hotels, Resorts and spas) Geography (Europe, APAC, North America, Middle East and Africa, South America)- Global Forecast to 2028 published by Technavio, the market size is estimated to grow by USD 1.27 billion, at a CAGR of over 6.58% during the forecast period. The global hotel and hospitality management software market is experiencing significant growth due to the potential for substantial cost savings. By automating various operational tasks and processes, such as reservations, guest management, inventory control, and billing, hospitality businesses, including hotels, restaurants, and resorts, can streamline their operations and reduce labor costs. Moreover, these solutions minimize errors and optimize resource utilization, leading to increased efficiency and profitability. Advanced analytics and reporting tools provide valuable insights, enabling data-driven decision-making to further enhance operational efficiency and effectiveness.

Browse market data tables, figures, and in-depth TOC on “Hotel and Hospitality Management Software Market” by Deployment (Cloud-based, On-premises) Application (Business hotels, Heritage and boutique hotels, Resorts and spas) Geography (Europe, APAC, North America, Middle East and Africa, South America) Global Forecast to 2028. Download Free Sample


By Deployment, the Cloud-based segment is projected to dominate the market size in 2024

In the dynamic and competitive landscape of the global hotel and hospitality management software market in 2023, business hotels emerged as the largest market segment. Strategically situated in city centers with seamless transport connectivity to railways, airports, exhibitions, and commercial districts, business hotels cater to the specific needs of corporate travelers and other guests. Equipped with essential facilities like easy accessibility, high-speed Wi-Fi, expedited check-in/check-out processes, and unified communication systems, these hotels facilitate productive meetings, conferences, and seminars. Furthermore, business hotels offer an added convenience for businesses by enabling them to organize annual events, where both corporate staff and their families can stay, streamlining logistics through centralized booking, contact management, and other essential details.

By Application, Business hotels  segment is expected to hold the largest market size for the year 2024

In the dynamic and competitive hotel and hospitality industry, cloud-based deployment is gaining significant traction in the global market. This trend is driven by the numerous advantages offered by cloud-based solutions over traditional on-premises systems. Cloud-based hotel and hospitality management software provides greater flexibility, scalability, and accessibility, enabling businesses to streamline operations, boost efficiency, and enhance guest experiences. With cloud-based deployment, hoteliers and hospitality providers can access their management software from any location with an internet connection, facilitating remote management and real-time monitoring of operations. Moreover, cloud-based solutions eliminate the need for substantial hardware investments and maintenance, making them more cost-effective and easier to implement for businesses of all sizes. The growing demand for digitization of core business processes further underscores the importance of cloud-based solutions in the hotel and hospitality sector.

Europe is forecasted to hold the largest market size by region in 2024

The European region is expected to maintain its position as the largest contributor to the global hotel and hospitality management market over the forecast period. With countries such as France, Spain, Italy, the UK, and Germany being among the world's most visited destinations, and the emergence of rapidly developing economies, the region presents significant opportunities for vendors of hotel and hospitality management software. Central and Eastern European Countries (CEECs), including Poland, Hungary, the Czech Republic, Romania, and Slovenia, offer substantial growth potential due to their flourishing tourism industries and status as the fastest-growing economies in Europe. Despite challenges posed by the global financial crisis and the Eurozone crisis, these factors are driving the growth of the hotel and hospitality management market in Europe.

The Hotel and Hospitality Management Software Market growth and forecasting report also includes detailed analyses of the competitive landscape of the market growth and forecasting and information about 20 market companies, including:

  • 360 Mango Solutions Pvt. Ltd.
  • Amadeus IT Group SA
  • Ciirus Inc.
  • Cisco Systems Inc.
  • Cloudbeds
  • Guestline Ltd.
  • Honeywell International Inc.
  • Infor Inc.
  • Johnson Controls
  • Microsoft Corp.
  • NEC Corporation
  • Oracle Corp.
  • Sabre Corp.
  • Sage Group plc
  • Salesforce Inc.
  • Schneider Electric SE
  • Siemens AG
  • SkyTouch Solutions LLC
  • StayNTouch Inc.
  • WebRezPro PMS
  • Workday Inc.

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Research Analysis Overview

The Hotel and Hospitality Management Software Market has seen significant growth in recent years, driven by the adoption of digital technologies and cloud-based solutions like Cloudbeds. These systems offer front-office and property management capabilities, automating tasks such as guest check-in/check-out, reservations, housekeeping, and more. Cloud-based solutions enable hotel staff to access real-time data from anywhere using tablets or smartphones, enhancing the guest experience. Digital technologies also allow for integration with electronic systems like TripAdvisor, providing valuable insights and reviews. Hotel management systems have become essential for tourism services, from large chains to small guest houses. These systems streamline operations, improve efficiency, and provide valuable data for marketing and revenue management. With the increasing importance of digital technologies in the hospitality industry, the demand for advanced hotel management software continues to grow.

Market Research Overview

The Hotel and Hospitality Management Software Market is a dynamic and evolving industry that caters to the unique needs of various types of accommodations, from boutique hotels to business hotels, resorts and spas, serviced apartments, guest houses, vacation rentals, and restaurants. This market is characterized by the adoption of digital technologies and cloud-based solutions, which offer extensive customization options, centralized control, enterprise-level capabilities, and scalability. Key features of Hotel and Hospitality Management Software include payment gateways for secure transactions, booking engines for easy reservations, integration capabilities with various systems, and advanced features such as revenue management, production analysis, and import-export analysis. Additionally, contactless solutions, mobile payments, digital room keys, and mobile check-in/check-out are becoming increasingly important in the current climate. Major players in the market include Mews Systems, Cloudbeds, Sabre Hospitality Solutions, Oracle Hospitality, and These systems offer a range of functionalities from basic to advanced, with SaaS-based software, on-premises software, and cloud-based solutions available. The implementation of these systems requires technically-skilled personnel and significant IT infrastructure investment. The hospitality industry, including tourism services, is a significant contributor to the global economy. The use of artificial intelligence and machine learning in hotel management software is becoming more prevalent, offering automation tools for remote management, virtual concierge services, and customer engagement. However, integration difficulties and installation costs can pose challenges for smaller properties. In conclusion, Hotel and Hospitality Management Software plays a crucial role in enhancing the guest experience, streamlining operations, and improving profitability for various types of accommodations. The market is continuously evolving, with a focus on digital services, advanced features, and integration capabilities.


Technavio Research
Jesse Maida
Media & Marketing Executive
US: +1 844 364 1100
UK: +44 203 893 3200

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