Authored By: Sarah
12 Feb 2024

Service Software Spikes: Microsoft, Oracle, Fortive Drive USD 1.46 Billion Market Advancement

The Field Service Management Software Market is poised for substantial growth, projected to increase by USD 1.46 billion followed by market growth at a CAGR of 12.74% between 2023 and 2027. This spike is underpinned by diverse pricing strategies, a growing demand for SaaS-based solutions, and the imperative need to enhance workforce productivity. FSM software enables organizations to efficiently deliver on-site services by tracking requests, managing personnel, and maintaining operational visibility, incorporating features like work order management, inventory control, fleet tracking, and robust reporting.

In navigating this competitive landscape, companies are strategically employing alliances, partnerships, mergers, acquisitions, geographical expansion, and innovative product/service launches. Key players such as Advanced Computer Software Group Ltd., Fortive Corp., GeoConcept SAS, IFS World Operations AB, Infor Inc., Microsoft Corp., MSI Data LLC, and Oracle Corp. contribute to the dynamic market scenario.


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Some of the core offerings comprise.

  • Comarch SA offers field service management software solutions such as Rollout Management, Zero-touch Workforce Management, and IoT for Field Service.
  • FieldAware Group Ltd offers field service management software, namely FieldAware Time Management.
  • FieldEZ offers field service management software such as Mobile field service management that allows efficient deployment of mobile field personnel.

A pivotal driver of market growth is the imperative to boost workforce productivity, a critical concern for enterprises facing challenges like rising fuel costs, budget constraints, and heightened customer expectations. Consequently, the adoption of FSM solutions gains prominence, streamlining business processes and enhancing workforce productivity without necessitating a larger field-based workforce.

The introduction of mobile field service apps emerges as a transformative factor, with enterprises increasingly leveraging mobile devices for business purposes. Field service management apps focus on providing an intuitive mobile experience for technicians, bridging the information gap between service firms and field technicians.

As the Field Service Management Software Market advances, vendors like Microsoft, Oracle, Fortive bring strategic solutions. The integration of mobile apps, AI, and IoT underscores a future where efficiency, real-time analytics, and collaborative workforce tools redefine service delivery. Download Field Service Management Software Market Sample Report Now

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