Research Expert: Sarah Overall
  • Published: Sep 2025
  • Pages: 150
  • SKU: IRTNTR75551

  • Latest News- Field Force Automation Market: IT and telecom is expected to lead the End-user segment during 2024-2028

    The Field Force Automation Market is being driven by Rising demand for field force automation in CRM

    The Field Force Automation Market is expected to grow at a CAGR of 22% during 2023 and 2028. During this period, the market is also expected to show a growth of USD 3488.4 million. The IT industry's continuous growth and innovation have a substantial influence on the Field Force Automation (FFA) market. Leveraging advanced technologies such as artificial intelligence (AI), machine learning, big data analytics, and the Internet of Things (IoT), the IT sector delivers more sophisticated FFA solutions. These advancements provide enhanced capabilities, including real-time data analysis, predictive maintenance, and improved decision-making. The IT industry's growth offers the FFA market significant benefits, including mobility solutions, scalability options, robust data analytics capabilities, and seamless integration possibilities. 

    Get more information on Field Force Automation Market by requesting a sample report

    Which Factors Are Causing a Surge in Market Growth?

    The market is segmented based on

    • End-user
      • IT and telecom
      • Healthcare and life sciences
      • Manufacturing
      • Transportation and logistics
      • Others
    • Deployment
      • On-premises
      • Cloud-based
    • Geography
      • North America
        • US
      • Europe
        • Germany
        • UK
      • APAC
        • China
        • Japan
      • Middle East and Africa
        • South America

        According to Technavio, There are several factors that are causing the market to flourish during the forecast period, which are as follows: 

        • Rising demand for field force automation in CRM
        • Increasing adoption of FFA in healthcare sector
        • Digital transformation of businesses

        However, the market also witnesses some limitations, which are as follows:

        • Data privacy and security concerns associated with field force automation
        • Compliance with data protection regulations
        • Implementation issues with FFA

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        Market Scope in Field Force Automation Market Research Report

        Market Scope

        Report Coverage

        Details

        Page number

        166

        Base year

        2023

        Historic period

        2018-2022

        Forecast period

        2024-2028

        Growth momentum & CAGR

        Accelerate at a CAGR of 22%

        Market growth 2024-2028

        USD 3488.4 million

        Market structure

        fragmentation

        YoY growth 2023-2024(%)

        17.75

        Key countries

        US, China, UK, Germany, and Japan

        Competitive landscape

        Leading Companies, Market Positioning of Companies, Competitive Strategies, and Industry Risks

        Find out which segment is leading the market by accessing the free PDF report

        Research Analysis Overview

        The Field Force Automation Market is experiencing significant growth due to the increasing use of mobile internet penetration, cloud computing, and IoT in various industries. IT and Telecom, transportation and logistics, construction, real estate, and Information technology sector are key adopters. Real-time communication, automated scheduling, and worker dispatching are crucial features. Handheld wireless devices enable daily reporting, mobile workforce monitoring, tracking, and error reduction for field forces. AI and IoT enhance functionality, while connected devices facilitate real-time communication between head office staff and technicians.

        Market Research Overview

        In the dynamic business landscape, the Field Force Automation (FFA) market is witnessing significant growth, driven by mobile internet penetration, cloud computing, Internet of Things (IoT), Artificial Intelligence (AI), and the increasing adoption of connected devices. These technologies enable real-time data collection and processing from various sources, including IT and Telecom, transportation and logistics, construction, and real estate sectors. To effectively leverage this data, companies require a robust system for data sourcing and collection. This involves identifying and evaluating various data sources based on cost, coverage, and quality. Inputs in the FFA market include critical information from land, financing, local transportation services, equipment suppliers, and labor. Establishing long-term relationships with suppliers and implementing a sophisticated system for stock control are essential components of the process. The labor force, comprising management and marketing executives, plays a crucial role in the direct operations of the market.. Industries are leveraging the products belonging to the market for customer engagement, transactional notifications, and promotional offers.


        Contacts

        Technavio Research
        Jesse Maida
        Media & Marketing Executive
        US: +1 844 364 1100
        UK: +44 203 893 3200
        Email: media@technavio.com
        Website: www.technavio.com/

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