Authored By: Sarah
11 Jul 2024

 Digital Workplace Market Size to grow by USD 76.22 billion between 2024-2028

According to a research report “ Digital Workplace Market” by Component (Solution, Service) Application (Large enterprises, Small and medium enterprises) Geography (North America, Europe, APAC, South America, Middle East and Africa)- Global Forecast to 2028 published by Technavio, the market size is estimated to grow by USD 76.22 billion, at a CAGR of  23.6% during the forecast period. In today's business landscape, a digital workplace strategy can significantly reduce hardware expenses for enterprises. This approach, which includes the Bring Your Own Device (BYOD) policy, empowers employees to utilize their personal mobile devices, such as smartphones, tablets, and laptops, to access corporate data. Implementing a digital workplace strategy offers numerous advantages, including increased productivity and innovation. Employees are more comfortable and proficient in using their own devices, leading to enhanced productivity and a greater likelihood of generating new ideas. However, it is crucial to implement this policy effectively to mitigate potential risks and challenges.

Browse market data tables, figures, and in-depth TOC on “Digital Workplace Market” by Component (Solution, Service) Application (Large enterprises, Small and medium enterprises) Geography (North America, Europe, APAC, South America, Middle East and Africa) Global Forecast to 2028. Download Free Sample


By Component, the Solution segment is projected to dominate the market size in 2024

In the global digital workplace market, large enterprises held the largest market share in 2023. Large enterprises, characterized by substantial workforces, intricate IT environments, and extensive operations, necessitate unique solutions. Scalability is a significant consideration for these organizations, which often manage a vast array of mobile devices, such as smartphones, tablets, and laptops, used by employees in multiple departments and locations. Digital workplaces catering to large enterprises must be capable of managing a high volume of devices efficiently to meet their specific needs.

By Application, Large enterprises  segment is expected to hold the largest market size for the year 2024

In the global digital workplace market, the solutions segment dominated with a significant market share in the year 2023. This segment is segmented into three sub-categories: Unified Communication and Collaboration (UCC). UCC refers to the integration of communication and collaboration tools into a unified platform. By combining various communication services into a single interface, UCC enables seamless real-time communication and collaboration among diverse teams, including employees, suppliers, and clients, thereby enhancing business productivity and efficiency.

North America is forecasted to hold the largest market size by region in 2024

The Digital Workplace Market in North America is projected to lead the global market growth during the forecast period. This region's dominance is attributed to the robust presence of digital workplace vendors and the increasing adoption of mobile devices, such as smartphones and tablets, for accessing critical business information. The expansion of digital workplace solutions in North America is expected to accelerate due to the rising trend of using social media, mobile technology, advanced analytics, cloud computing, and the Internet of Things (IoT) in various industries, including manufacturing, retail, healthcare, and government. The adoption of these solutions is poised to surge in the region, driven by the need for enhanced productivity, collaboration, and flexibility.

The Digital Workplace Market growth and forecasting report also includes detailed analyses of the competitive landscape of the market growth and forecasting and information about 20 market companies, including:

  • Accenture Plc
  • Atos SE
  • Capgemini Service SAS
  • Cognizant Technology Solutions Corp.
  • DXC Technology Co.
  • Fujitsu Ltd.
  • HCL Technologies Ltd.
  • Hewlett Packard Enterprise Co.
  • Infosys Ltd.
  • Kissflow Inc.
  • Kyndryl Inc.
  • Microsoft Corp.
  • Mphasis Ltd.
  • Nippon Telegraph and Telephone Corp.
  • Tata Consultancy Services Ltd.
  • Tech Mahindra Ltd.
  • Trianz
  • Unisys Corp.
  • Wipro Ltd.
  • Zensar Technologies Inc.

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Research Analysis Overview

The Digital Workplace Market in IT and telecom is experiencing significant growth, particularly in sectors like BFSI and Healthcare, as they increasingly adopt cloud services for their business processes. This shift towards digital workplaces is driven by the need for remote work, data security, and the implementation of data-driven methods and AI. Cloud services offer various solutions such as Desktop-as-a-Service (DaaS), Virtual Reality (VR), and Artificial Intelligence (AI) to enhance the digital workplace experience. Employees in geographic regions can now work from home securely, ensuring business continuity. Data security is a top priority in the digital workplace, with companies investing in advanced security measures to protect sensitive information. Training programs are also essential for new employees to adapt to the digital work style and ensure a positive employee experience. Work-life balance is becoming increasingly important, and the digital workplace offers flexibility and convenience. The integration of VR and AI in the digital workplace can further improve work efficiency and productivity, making it a game-changer for businesses. In conclusion, the Digital Workplace Market is transforming the way businesses operate, particularly in sectors like BFSI and Healthcare, by enabling remote work, improving work-life balance, and enhancing employee experience through advanced technologies like cloud services, VR, and AI.

Market Research Overview

In today's digital age, the Digital Workplace Market is witnessing significant growth across various industries such as Media and Entertainment, IT and Telecom, BFSI Healthcare, and more. The market is driven by the adoption of cloud services, enterprise mobility, and work-from-home policies. With the increasing use of data-driven methods, businesses are becoming more data-enabled, leading to the implementation of automated systems, robotics, AI, and VR. The Fourth Industrial Revolution is bringing flexibility and scalability to business processes, enabling organizations to reduce manpower costs, increase productivity, and gain a competitive advantage. Geographic regions are also adopting digital workplaces at different paces, with consulting and professional services playing a crucial role in guiding the transition. Leadership and employee engagement are critical in this new work style, which prioritizes adaptability and flexibility. Training programs for new employees and work-life balance are essential components of the digital workplace experience. The market is expected to continue growing, with cost savings and improved productivity being key benefits for businesses in sectors like healthcare and pharmaceuticals. In summary, the Digital Workplace Market is transforming business processes, offering lower costs, increased flexibility, and higher productivity across various industries, including Media and Entertainment, IT and Telecom, BFSI Healthcare, and more. The implementation of cloud deployment, consulting services, and professional services is driving this transformation, with AI, robotics, and automated systems playing a significant role. Employee experience and engagement remain top priorities in this new work style, ensuring a productive and balanced work environment.


Technavio Research
Jesse Maida
Media & Marketing Executive
US: +1 844 364 1100
UK: +44 203 893 3200

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