Authored By: Sarah
29 Aug 2023

CRM in Healthcare Market to witness humongous revenue growth by USD 8.01 Bn through 2023-2027  

Customer Relationship Management (CRM) in Healthcare Market is a billion-dollar sector in the making as it is forecasted to witness a market growth of USD 8.01 billion in revenue with an accelerating growth at a CAGR of 8.85% between 2022 and 2027.

Integration of advanced technologies such as AI, IoT, and big data analytics into CRM solutions followed by changing consumer preference for personalized healthcare services and patient engagement solutions are some of the major determinants contributing significantly to this market advancement.

crm customer relationship management, customer management relationship, customer relationship management solutions, customer relationship management crmTechnavio has been monitoring the growth trajectory of CRM in the Healthcare Market through a detailed analysis of the prevalent market forces, trends, and drivers. 


Navigating through the market drivers of the CRM in Healthcare: The desire for more individualized healthcare services and patient engagement programs is what is driving the global market for customer relationship management in healthcare and will fuel growth during the forecasted period. 

Utilizing technologies like CRM makes it easier to determine the needs and preferences of patients, interact with them more effectively, and improve patient outcomes. Track down a detailed analysis of the prevalent market forces, trends, and drivers that are likely to impact the market in focus in our report.

Key Companies of CRM In Healthcare: Technavio's report includes qualitative and quantitative analyses of vendors with a wider understanding of the business ecosystem, Prominent names worth mentioning in this market sphere include Accenture Plc, ALLSCRIPTS HEALTHCARE SOLUTIONS INC.Amdocs Ltd., Anthology Inc., Freshworks Inc., International Business Machines Corp., Kapture CRM, Koch Industries Inc., Microsoft Corp., Oracle Corp., Salesforce Inc., etc which offers different varieties of healthcare CRM as per requirement. 

An organization like Healthgrades Marketplace LLC  offers solutions such as Healthgrades CRM, a platform for patient engagement and retention for healthcare organizations. It provides an online resource that rates and critiques doctors and other medical professionals to give consumers better insights in selecting their care. Get all these details in our comprehensive report summary.

The report provides insights into the following FAQs:

  1. What is the market CAGR?
    The market is accelerating at a CAGR of 8.85%.

     
  2. What is the incremental growth of the market?
    The market is expected to grow by USD 8.01 bn through 2023-2027.

     
  3. What is a key factor driving this market?
    Growing demand for personalized healthcare services and patient engagement solutions will drive market growth over the forecast period.

     
  4. What are the key regions covered in this market research report?
    North America, Europe, APAC, South America, and Middle East, and Africa are the key regions featured in this research report.

     
  5. Which is the leading geographic region for this market:
    53% growth will originate from North America

     
  6. What are the market segments covered in this report?
    The market is segmented by Component (Software and Services), Deployment (On-premise model and Cloud-based model), and Geography (North America, Europe, APAC, South America, and Middle East and Africa)
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