Research Expert: Sarah Overall
  • Published: Apr 2025
  • Pages: 150
  • SKU: IRTNTR73484

  • Artificial Intelligence in Marketing to Surge by USD 41.02 Billion by 2028: Key Trends and Regional Insights

    The Artificial Intelligence in Marketing Market is set for explosive growth, projected to increase by USD 41.02 billion from 2023 to 2028 at a CAGR of 30.9%. With digitalization and cloud adoption reshaping how brands connect with customers, AI is emerging as the core enabler for smarter, data-driven marketing. This shift is being powered by real-time consumer behavior analysis, content personalization, and marketing automation, signaling a pivotal moment for decision-makers across marketing and technology landscapes.

    Global artificial intelligence in marketing market 2024-2028

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    Key Market Segments

    Deployment

    • On-Premises (Largest Segment)
      Valued at USD 5.46 billion in 2018, the on-premises deployment segment continues to grow steadily. It is preferred by enterprises needing full control over data, privacy, and infrastructure. On-premises AI tools drive:

      • Media buying optimization

      • Sentiment analysis

      • Predictive analytics

      • SEO and keyword research automation

      • Data filtering at enterprise scale

      This model is crucial for firms managing sensitive consumer data and requiring tailored AI models.

    • Cloud
      Cloud-based AI applications are gaining ground due to cost-efficiency and scalability. Businesses use subscription-based AI tools for dynamic campaign management and real-time insights.

    Application

    • Social Media Advertising

    • Search Engine Marketing / Search Advertising

    • Virtual Assistant

    • Content Curation

    • Sales & Marketing Automation

    • Analytics Platform

    • Others

    AI enables hyper-personalized campaigns in these categories by interpreting customer touchpoints across platforms and automating marketing workflows.

    Technology

    • Machine Learning

    • Natural Language Processing

    • Computer Vision

    • Others

    ML and NLP are the most adopted technologies, powering use cases like recommendation engines, sentiment classification, chatbots, and digital avatars. Computer vision is playing a transformative role in analyzing visual content and user-generated media for marketing decisions.

    Regional Market Trends

    North America

    • United States
      North America remains a major market, driven by government support and corporate investment. The U.S. government allocated USD 1.9 billion to AI-related service contracts between 2018 and 2020—a 70% rise from the prior three years. This robust backing is fueling marketing innovation, especially in digital advertising, chatbot development, and voice-driven interactions.

    APAC

    • China

    • Japan
      APAC is expected to contribute 36% to global market growth between 2023 and 2028, becoming the largest contributor. High-speed internet, e-commerce acceleration, and a mobile-first consumer base are enhancing the use of AI-powered ad personalization and voice assistants across industries.

    Europe

    • Germany

    • United Kingdom
      European businesses are integrating AI in GDPR-compliant marketing tools, focusing on privacy-safe personalization. AI is used to improve customer engagement while maintaining ethical data standards.

    Middle East and Africa

    South America

    Adoption in these regions is driven by increasing internet penetration and the availability of AI through cloud platforms.

    Market Dynamics

    Key Drivers

    Rise in Cloud-Based Applications and Services

    Cloud AI marketing platforms are transforming how businesses deploy campaigns. AI tools provide:

    • Real-time behavioral analysis

    • Dynamic ad placement

    • Intelligent content recommendations

    Firms like Meta Platforms Inc. are leveraging cloud AI to optimize blog post suggestions and feed rankings based on user interactions. Google Assistant and similar digital avatars use machine translation, language processing, and text generation to enhance consumer engagement.

    Smart Advertising and Predictive Engagement

    AI platforms curate ad copy, images, and videos tailored to customer preferences. This approach:

    • Increases click-through and conversion rates

    • Improves MROI (Marketing Return on Investment)

    • Enhances customer loyalty via personalized journeys

    Connected devices, such as IoT-enabled Nespresso coffee machines, are also used for behavior tracking and direct-response marketing.

    Emerging Trends

    Growing Digitalization and Internet Penetration

    With over 5 billion internet users globally (63% of the population), marketers are using AI to interpret billions of behavioral data points. AI is driving:

    • Automated content generation

    • SEO and SEM campaign tuning

    • Product recommendations in e-commerce

    • Voice-command marketing via virtual assistants

    Vision transformers (ViT) and Meta’s DINO are among the computer vision models being used to analyze visual preferences and generate audience-relevant media.

    Personalized Healthcare Marketing

    AI is not just reshaping retail — it's entering healthcare marketing. Tools like Youper use psychological modeling and AI to engage patients through emotionally intelligent conversations, representing a new frontier in patient experience marketing.

    Challenges

    Shortage of Skilled Professionals

    Despite the upside, AI adoption in marketing is hindered by a shortage of talent. Businesses face hurdles in:

    • Recruiting AI engineers and data scientists

    • Managing computervision systems

    • Training teams on machine learning model deployment

    • Handling the complexity of language processing and predictive tools

    This talent gap can delay AI project launches, reduce ROI, and limit the scalability of AI-powered campaigns.

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    Market Research Overview

    The Artificial Intelligence in Marketing Market is undergoing rapid expansion, driven by innovations in Machine Learning, Deep Learning, and Neural Networks that are transforming how brands interact with consumers. Technologies like Natural Language Processing, Predictive Analytics, and Sentiment Analysis are being used to better understand consumer behavior and preferences. The integration of Computer Vision, Chatbots, and Conversational AI enables more personalized and interactive customer experiences. Meanwhile, AI is playing a central role in Programmatic Advertising, Dynamic Pricing, and Customer Segmentation, allowing marketers to tailor campaigns in real time. Tools such as Behavioral Targeting, Content Generation, Image Recognition, and Voice Search are enhancing engagement across platforms. The use of Recommendation Engines and Personalization Algorithms supports targeted outreach, while Data Analytics and Marketing Automation streamline campaign execution and reporting.

    Key Players

    Leading companies are adopting strategies like mergers, product launches, and alliances to expand their footprint in the AI marketing ecosystem:

    • Accenture Plc
    • Adobe Inc.
    • Alphabet Inc.
    • Amazon.com Inc.
    • Appier Group Inc.
    • CognitiveScale
    • GUMGUM Inc.
    • InsideSales
    • Intel Corp.
    • International Business Machines Corp.
    • Meta Platforms Inc.
    • Microsoft Corp.
    • NVIDIA Corp.
    • Oculus360
    • Oracle Corp.
    • Persado Holdings plc
    • Salesforce Inc.
    • Samsung Electronics Co. Ltd.
    • SAP SE

    Among them, Accenture Plc offers Solutions.AI for Marketing, which enhances MROI using predictive models and behavioral segmentation. Each player is evaluated both qualitatively (pure play, category-focused, etc.) and quantitatively (dominant, strong, tentative, weak).

    Customer Landscape and Adoption Curve

    This market follows a classic technology adoption lifecycle, from early adopters (innovators) to late-stage adopters (laggards). Companies are now tailoring their AI marketing adoption strategies based on:

    • Regional market maturity

    • Price sensitivity

    • Campaign objectives

    • Available expertise

    As adoption accelerates, firms investing in scalable AI infrastructure and cloud-based marketing intelligence will be best positioned for future growth.

    Research Analysis Overview

    In-depth analysis shows that marketers are leveraging AI for advanced strategies like Social Listening, Keyword Clustering, and Semantic Search, which offer deeper insights into online behavior. Techniques like Named Entity Recognition, Ad Optimization, and Campaign Analytics help refine messaging and delivery. AI also supports Consumer Insights, Lead Scoring, and Email Automation, improving conversion rates and customer engagement. As part of broader strategies, Content Optimization, Audience Targeting, and Brand Monitoring are key for maintaining consistent and impactful communication. Platforms now integrate Social Media Analytics, Predictive Modeling, and Customer Journey mapping to drive smarter decision-making. Tools such as Data Visualization, Text Generation, and Video Analytics offer creative enhancements, while Augmented Reality and Virtual Assistants enrich interactive marketing. Capabilities like Intent Analysis, Click-Through Rate optimization, Conversion Tracking, Customer Retention, and Real-Time Bidding make AI an essential force in performance-driven marketing.

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