Airport Kiosk Market Size to grow by USD 1630.5 million between 2024-2028
According to a research report “ Airport Kiosk Market” by Technology (Hardware, Software, Services) Type (Check-in Kiosk, Automated passport control, Common-use self service, Bag drop , Others) Geography (North America, Europe, APAC, Middle East and Africa, South America)- Global Forecast to 2028 published by Technavio, the market size is estimated to grow by USD 1630.5 million, at a CAGR of 10.87% during the forecast period. In response to the surge in international air travel and the resulting increase in passenger traffic, airports worldwide are adopting automated passport control kiosks to expedite immigration procedures. Over 40 airports in the US, including major hubs like Hartsfield-Jackson Atlanta International Airport, Los Angeles International Airport (LAX), Chicago O'Hare International Airport (ORD), and Dallas/Fort Worth International Airport (DFW), have already implemented these systems. Moreover, the deployment of advanced biometric-enabled kiosks is set to further reduce passenger wait times and enhance customs and border control processes, making it a lucrative market for growth. This trend is expected to continue as airports globally invest in these technological solutions to improve operational efficiency and passenger experience.
Browse market data tables, figures, and in-depth TOC on “Airport Kiosk Market” by Technology (Hardware, Software, Services) Type (Check-in Kiosk, Automated passport control, Common-use self service, Bag drop , Others) Geography (North America, Europe, APAC, Middle East and Africa, South America) Global Forecast to 2028. Download Free Sample
By Technology, the Hardware segment is projected to dominate the market size in 2024
Airport check-in kiosks represent a modern and efficient solution for passengers to complete the check-in process at the airport. These self-service terminals, typically located before the departure lounge, enable travelers to check in their luggage, select seats, and print boarding passes using touch-screen interfaces. Equipped with advanced features such as card readers, passport readers, and barcode scanners, these kiosks ensure a seamless identification process for various national and state-issued documents. By automating the check-in process, airport kiosks significantly reduce waiting times and contribute to more productive travel experiences. The average time saved compared to traditional check-in with an attendant is substantial.
By Type, Check-in Kiosk segment is expected to hold the largest market size for the year 2024
The self-service airport kiosk market encompasses the hardware components, including the base, digital screen, controls, and computer, which facilitate check-in, luggage tagging, and boarding pass printing. The industry's growth is fueled by the increasing preference for self-service options in airports and the escalating passenger usage of these kiosks. Advanced artificial intelligence-based software enhances the user experience. Key features of airport kiosks include: a touchscreen interface with interactive and intuitive design, upgradable operating systems, aesthetically pleasing physical units, durability, scalability, and low maintenance, external devices, and secure hardware enclosures, as well as cameras and security locks.
North America is forecasted to hold the largest market size by region in 2024
The Airport Kiosk Market is experiencing significant growth due to the increasing demand for contactless and self-service solutions in the travel industry. These automated systems offer efficiency, convenience, and improved passenger experience. Key technologies driving market expansion include biometric identification, contactless payment, and real-time information services. Airports worldwide are investing in these advanced kiosks to streamline operations and enhance customer satisfaction.
The Airport Kiosk Market growth and forecasting report also includes detailed analyses of the competitive landscape of the market growth and forecasting and information about 20 market companies, including:
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Research Analysis Overview
The Airport Kiosk Market is witnessing significant growth due to infrastructure expansions and digitization in the aviation industry. Airports are investing in advanced technologies such as biometric-enabled kiosks for check-in, bag drop, immigration process, and touchless baggage services. Airline companies and airport operators, in collaboration with governments, are integrating cloud computing, AI, robotics, IoT, and IER (Intelligent Transportation Systems) to enhance the passenger experience. Biometric identification through kiosks streamlines the immigration process, reducing wait times and improving efficiency. Kiosk Information Systems offer multimedia displays and touchscreen interfaces for promotion, advertisement, and information purposes. The market is expected to grow exponentially with the increase in flights per day and air passenger traffic. The integration of touchless technologies, such as contactless payment and facial recognition, further boosts the market's growth. The future of airport kiosks lies in the integration of advanced technologies, providing a seamless and convenient experience for travelers.
Market Research Overview
The Airport Kiosk Market is experiencing significant growth due to the digital transformations taking place in the airline industry. Airports are integrating advanced technologies such as software updates, remote monitoring, and cloud solutions to enhance the passenger experience. Baggage handling systems and security screening systems are being automated with touchless technologies and biometric authentication mechanisms. Airport operators and governments are investing in infrastructure expansions, including the installation of user-friendly software, interactive displays, and self-service machines. Biometric-enabled kiosks are becoming increasingly popular for check-in, passenger clearance, and bag drop. However, the integration of these advanced technologies presents challenges, including cybersecurity concerns and cybercrime threats. Airport databases and airline reservation systems must be secure to protect customer data. Airports are also exploring the use of AI, robotics, IoT, and IER in kiosk information systems. Developments in this area include touchscreen displays, multimedia kiosks, and promotion and advertisement kiosks. In high-traffic areas, stand-alone booths are being replaced with smart airports that offer online check-in, baggage tags, and luggage services. The use of cybersecurity, IT environment, and cloud computing is essential to ensure the smooth operation of these advanced systems. Overall, the airport kiosk market is a dynamic and evolving industry that is essential to the efficient operation of modern airports and the convenience of air travelers.
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