Latest News- AI Powered CRM Platform Market: Cloud-based is expected to lead the Deployment segment during 2025-2029

The AI Powered CRM Platform Market is being driven by Imperative for hyper-personalization and enhanced customer experience

The AI Powered CRM Platform Market is expected to grow at a CAGR of 27.6% during 2024 and 2029. During this period, the market is also expected to show a growth of USD 11190 million. The AI-powered CRM platform market is experiencing a significant shift, with the integration of generative artificial intelligence (AI) becoming a defining trend. Previously, predictive AI operated in the background, but now, proactive, generative AI functions as a collaborative partner for users through copilots or embedded AI assistants. These advanced systems augment human capabilities by automating content generation, summarizing complex data, and offering contextual guidance. This transformation is redefining CRM platforms, moving them from mere systems of record to systems of engagement and creation. 

Get more information on AI Powered CRM Platform Market by requesting a sample report

Which Factors Are Causing a Surge in Market Growth?

The market is segmented based on

• Deployment
  • Cloud-based
  • On-premises
• Type
  • Sales and marketing agents
  • Predictive analytics
  • Automated workflows
  • Hyper-personalization
  • Others
• End-user
  • Large enteprises
  • SMEs
• Geography
  • North America
    • Canada
    • US
  • Europe
    • Germany
    • UK
    • France
  • APAC
    • China
    • India
    • Japan
    • South Korea
  • South America
    • Brazil
  • Middle East and Africa

According to Technavio, There are several factors that are causing the market to flourish during the forecast period, which are as follows: 

• Imperative for hyper-personalization and enhanced customer experience
• Pursuit of operational efficiency and workforce productivity
• Proliferation of big data and need for actionable insights

However, the market also witnesses some limitations, which are as follows:

• Data privacy, security, and ethical concerns
• High implementation costs and integration complexity
• Concerns over AI reliability, accuracy, and bias

Benefits of Buying Global AI Powered CRM Platform Market Research Report by Technavio

Rich Experience: 20+ years leading global market research, trusted insights across industries.

Unlock Business Potential with Technavio: Maximize ROI with Technavio's tailored market research: deep dives and actionable insights.

Your Guide to Market Success: Empower your business with Technavio's market research and future-proof your decisions.

Market Scope in AI Powered CRM Platform Market Research Report

Find out which segment is leading the market by accessing the free PDF report

Research Analysis Overview

An AI-powered CRM platform integrates advanced technologies like deployment of AI algorithms, data security, and model explainability to enhance customer relationship management. Key features include data bias mitigation, ethical AI implementation, scalability, and seamless integration with CRM systems. AI-driven decision making, process automation, and customer feedback are essential for improving performance metrics and ROI. The platform offers features for application development, sales process automation, and customer service automation, ensuring data governance, privacy, and user adoption. AI model validation and ethical considerations are crucial for maintaining accuracy and trust in the system.

Market Research Overview

The AI-powered CRM platform market is a significant segment of the global technology hardware, storage, and peripherals market, which encompasses manufacturers of cellular phones, personal computers, servers, and peripherals, among others. According to Technavio, this market is predicted to experience substantial growth, driven by the increasing volume, velocity, veracity, and variety (4Vs) of data. The proliferation of data centers necessitates advanced data storage solutions, fueling market expansion. Additionally, AI-driven sales forecasting and customer segmentation are key trends propelling the adoption of AI-powered CRM platforms. These technologies enable businesses to gain valuable insights from their data, optimize sales processes, and enhance customer engagement, ultimately driving growth in the global technology hardware, storage, and peripherals market.. Industries are leveraging the products belonging to the market for customer engagement, transactional notifications, and promotional offers.

Technavio Research
Jesse Maida
Media & Marketing Executive
US: +1 844 364 1100
UK: +44 203 893 3200
Email: media@technavio.com
Website: www.technavio.com/